Challenges: How to Upgrade PLN Indonesia Power’s Policy Document Management System to the Next Level?
PLN Indonesia Power, a subsidiary of PT PLN (Persero), is the largest power generation company in Southeast Asia, boasting a total capacity of 21.08 GW. Established on October 3, 1995, the company plays a pivotal role in Indonesia’s energy sector, ensuring reliable power generation. To maintain its operational excellence and enhance knowledge management, PLN Indonesia Power seeks to modernize its policy document management application to better handle critical documents, including both public and confidential policies.
The company’s current document management system, housed within the Knowledge Center application built on SharePoint, lacks advanced features and modern technology to meet evolving organizational needs. This limitation hinders efficient storage, retrieval, and management of critical policy documents. Without a more robust solution, PLN Indonesia Power risks inefficiencies in document handling and challenges in scaling the system to meet future demands, which could ultimately impact operational effectiveness.
The primary goal of this project is to develop a new "Policy" module to be integrated into PLN Indonesia Power’s existing application. This module will leverage advanced technologies to ensure secure, efficient, and user-friendly management of policy documents. By enhancing the system’s functionality, the project aims to improve document accessibility, strengthen data security, and support the company’s commitment to operational excellence and innovation.
Solutions: Elevating Policy Document Management with Seamless Integration and Advanced UI/UX Design
Suitmedia’s approach focuses on creating a policy document management application website that addresses PLN Indonesia Power’s needs for an advanced and user-friendly system. The strategy includes designing an intuitive UI/UX for the Policy module to ensure accessibility and ease of use. By incorporating advanced technology for both the frontend and backend, the solution is tailored to enhance functionality while maintaining a visually appealing and efficient user interface.
The project begins with developing the UI/UX design to ensure the module aligns with user needs and preferences. Following this, the application is built using modern, scalable technologies for both frontend and backend development. Key features include a robust Content Management System (CMS) for seamless management of policy documents, such as submission, review, and approval processes. Additional functionalities include glossary management linked to specific policies, taxonomy, and category organization.
This project stands out by delivering a highly optimized and user-friendly CMS with innovative UI/UX design tailored to the PLN Indonesia Power’s needs. The integration of elastic search without paid plugins enhances cost efficiency while providing a high-performance search experience. These unique features ensure that PLN Indonesia Power’s Policy module not only meets but exceeds user expectations, offering a cutting-edge solution for policy document management.
Results: A Streamlined Policy Document Management Application: A Game-Changer for PLN Indonesia Power
The development of the Policy module within the Knowledge Center has significantly improved the management of policy documents. The new system enables seamless uploading, reviewing, viewing, and downloading of policy documents, while also allowing users to manage glossaries, categories, and taxonomies efficiently. This enhanced functionality has resulted in increased work productivity and streamlined document handling. This indicates a notable improvement in user engagement and operational efficiency compared to the previous system.
PLN Indonesia Power expressed their satisfaction with the project, highlighting the responsiveness and professionalism of the Suitmedia team. The CMS for policy documents is user-friendly, and the improved system has greatly enhanced productivity. The technology selection is appropriate for our current requirements and adaptable for future needs. PLN Indonesia Power stated that the team’s responsiveness, excellent documentation, and reliable post-launch support have exceeded their expectations. This feedback underscores the value and impact of the solution in addressing PLN Indonesia Power’s challenges.
