Challenges: Grha Kedoya Hospital Strives to Optimize Patient Appointments Through the Enhancements of Mobile App
Grha Kedoya Hospital, a part of the Emtek group, seeks to improve patient appointment procedures through its mobile application. The hospital aims to develop a state-of-the-art mobile app to ensure seamless online appointment. Grha Kedoya Hospital has collaborated with Suitmedia on a prior project that involved developing its website.
The hospital has faced challenges since the mobile application was developed, such as inadequate appearance and functionality. Consequently, users encounter difficulties in making online appointments. The enhancements comprised new features for online appointments, telehealth, laboratory tests, and health access are required to overcome the challenge.
Moreover, the proposed mobile application will incorporate all the features in the EMC Hospital mobile app, another successful project developed by Suitmedia. As a result, Grha Kedoya is committed to delivering a user friendly and efficient mobile application that allows users to make online appointments easily.
Solutions: Enhancing User Experience by Redeveloping Grha Kedoya Hospital Mobile Application
To provide the best solution for Grha Kedoya Hospital, Suitmedia decided to redevelop its mobile application by changing its overall appearance, modernizing the system, and adding new features. The main objective of this undertaking was to enhance user experience by enabling secure and user-friendly online appointment bookings and facilitate easy access to doctors’ schedules.
Results: The Easy-to-Use Online Appointment of Grha Kedoya Hospital Empowers Patients and Streamlines Services
With the enhancements executed by Suitmedia, Grha Kedoya Hospital has experienced a significant change in appointment procedures, as users have enjoyed the convenience of making appointments online through its mobile application. This seamless digital solution has empowered patients to schedule appointments with doctors efficiently, contributing to an accessible healthcare experience.
As a result of these enhancements, Grha Kedoya Hospital has received favorable responses and broad acceptance of online appointment bookings. This innovation demonstrates the hospital’s commitment to providing cutting-edge services that prioritize convenience, efficiency, and accessibility for patients.